Contact Us

We’re here to help

For questions about a phone model, an accessory, delivery or an existing order, email service@luvvlo.com.

Support hours: 24h

Our target response time:24h. Messages received outside these hours are reviewed during the next support period.

Help us find your order

Include the order number, the email used at checkout and a brief description of what you need. For compatibility questions, send the exact phone model name and the product link. For a damaged or incorrect item, photographs can help, but please do not send your payment-card number or account password.

Returns

Read our Returns & Refunds policy and contact us for the correct routing instructions before posting an item. The business address below is not a return warehouse unless the returns policy identifies it as one.

Store: Luvvlo — https://luvvlo.com

Operated by: Luvvlo shop